Sales Support

  • Customer information and master data
  • Customer order management
  • Customer order acknowledgment
  • Contract preparation and entry
  • Order preparation and entry
  • Sales and order support
  • Master product and specifications management
  • Pricing management, including price planning, execution and administration
  • Backlog orders
  • Exception reports on order backlogs
  • Demand forecasting
  • Logistics optimization
  • Evaluation of most effective delivery mechanism
  • Inventory analysis
  • Pooling of delivery
  • Invoice and payment presentation
  • Proof of delivery storage and retrieval
  • Credit analysis
  • Credit limit
  • Credit approval
  • Credit note generation in case of disputes
  • Drill-down reports for analysis of accounts receivable
  • Tools to ensure billing accuracy
  • Dispute reconciliation
  • Matching of invoice and collections against reference numbers partial
  • Exception reporting across remittances and deductions
  • Customer and product-wise sales with customer reporting system