Privacy Notice

This Notice explains how we at TaurusQuest collect, use, retain and disclose Personal Data collected from you on our website.

WHO WE ARE

TaurusQuest Global Services Private Limited is a corporation, incorporated in India with limited liability; the liability of its owners is restricted to the capital invested in the corporation. TaurusQuest has its principal office and delivery centres in India. You can find more about us at https://www.taurusquest.com/who-we-are/about-us.

We are the data controller for the information we get from you on your visit to our website.

OUR COMMITMENT

TaurusQuest shall adhere to and comply with all applicable laws, regulations and standards pertaining to privacy in respective geographies as required. Under the current scope of the notice, these include:

  • The Indian Information Technology (Amendment) Act, 2008 (ITAA) and the rules therein.
  • European Union General Data Protection Regulation (GDPR), 2018.
  • Privacy Laws of Unites States of America
    • Data Breach Notice - California Civil Code sections 1798.29 and 1798.82,
    • Disposal of Customer Records - California Civil Code sections 1798.80 - 1798.81 and 1798.84,
    • Security of Personal Information - California Civil Code section 1798.81.5,
    • Information-Sharing Disclosure, - California Civil Code sections 1798.83-1798.84

Information Collection

We collect your Personal Data in following ways on our website:

  • Through information provided by you when you visit our website
    • You fill up our ’Contact Us’ Form and submit your Name, Email, Phone Number
    • You connect to us by calling us on provided number on our website where we collect your Phone Number, Name and Email Address during our call to contact you back
    • You connect to us by sending us emails on provided email Address on our website where we collect your Name and Email Address to contact you back
    • You write to us at the postal address given on our ‘Contact Us’ Form and we receive your name, address and any other personal data that you voluntarily provide
    • You submit your resume by filling the form “Apply for Job”
    • You fill up our 'Request a Quote' Form and submit your Name, Email Address, Phone number
    • You fill up our 'Request a Callback' Form and submit your Name, Email Address, Phone number
    • You chat with us using tawk chat where we collect your Session ID, Name, Email Address, Phone Number
  • Through cookies on our website

The cookies collect information about you when you visit our website. For more information about cookies, please refer to the ‘Cookies Information’ section on this Notice.

Information Purpose & Usage

We use the collected Personal Data for:

  • Contacting you for providing our Solutions and/or Services
  • Answering your queries or complaints
  • Recruitment purposes
  • Tracking website performance

We retain and use your Personal Data as long as it is necessary for fulfilment of the respective purposes as specified in this section.

Choice & Consent

On our website, every page that collects Personal Data from you, states the purpose of collection of information. If you agree to the purpose, you can provide your information and thus give your consent to us to use the information provided for the stated purpose.

If, at any point, we decide to use your Personal Data for a different purpose, we will notify you and obtain your consent.

You can withdraw your consent at any point in time by reaching out to us as at details mentioned in the ’Contact Us‘ section. Consequences of withdrawal will be communicated to you and, on your agreement, your request for withdrawal will be processed.

Cookie Information

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

Below is a list of cookies used on our website along with a description of what they are used for.

Sl. No. Name of Cookie Owner 1st/3rd Party Expiry period Purpose
1 _ga Google Analytics 3rd party 2 years Used for unique visitor ID Tracking
2 _gid Google Analytics 3rd party 24 hours Used to distinguish visitors
3 _gat Google Analytics 3rd party valid till browser session Used for unique visitor ID Tracking
4 PHPSESSID DataTracks 1st party 24 hours To store a simple message when a form is submitted that can be displayed on a different page. Does not collect your personal data.
5 _utma Google Analytics 3rd party 2 years Used to distinguish visitors and their sessions. The cookie is created when no existing __utma cookies exists The cookie is updated every time data is sent to Google Analytics.
6 _utmb Google Analytics 3rd party 30 mins Used to determine new sessions/visits. The cookie is created when no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
7 _utmc Google Analytics 3rd party valid till browser session This cookie is used to determine whether the user was in a new session/visit.
8 _utmt Google Analytics 3rd party 10 mins Used to throttle request rate.
9 _utmz Google Analytics 3rd Party 6 months Used to store the traffic source or campaign that explains how the user reached our site. The cookie is updated every time data is sent to Google Analytics.

You can find more detailed information about cookies and adjusting your browser settings to refuse the use of cookies by visiting http://www.allaboutcookies.org/manage-cookies/ .

For more information on Google Analytics cookies visit:

https://support.google.com/analytics/answer/6004245

Google Analytics is governed by Google’s privacy policy. Please go through their privacy policy to get information on their Privacy Practices.

Disclosure

We use the services of A2Hosting.com Webhosting Company to store your Personal Data that you provide us on our website. This company provide services to us under extremely strict confidentiality agreements and do not have any independent right to share this information with any entity without our permission.

Personal Data collected from you will not be disclosed without your consent. Exception to this is when such disclosure is necessary for compliance to any legal and/or law enforcement obligations. We will do so after following necessary due processes.

Access & Correction

You provide us your information through online forms as ‘Contact US’ or you may also contact us by calling on our support contact number available on our website to get your information corrected.

As a visitor you could call our contact numbers available on the website to get your information corrected.

Data Security

We are committed to protecting your Personal Data in our custody.

We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion.

Data Transfer

The personal data collected or provided by you to us is transferred to our development centres in India for our processing and support activities. We do this only after taking your explicit consent to transfer your personal data on our website. We take reasonable steps to safeguard your personal data in our custody.

You can refer our delivery centres safeguard methods by https://taurusquest.com/why-taurusquest/security.

Links to other websites

Our Website has links that redirects you to our social networking pages of Facebook, Twitter, LinkedIn, Google +. These pages are hosted on social networking sites that are governed by their own privacy policies. Please go through their privacy policies to get information on their Privacy Practices.

Children’s Privacy

Our website is not designed to be used by children aged below 18. Personal Data of children will not be knowingly collected by us.

Direct Marketing

We may also use your information to provide you with details about TaurusQuest services. Direct marketing is in our legitimate interests continually to evaluate, develop or improve our services as well as the experiences of users of our services. We may send you marketing messages by post, email, telephone, SMS, Mobile / Web Push Notification, Social Media, automated voice calls, and secured text messages using external service providers. You can change your mind on how you receive marketing messages or choose to stop receiving them at any time.

Notification of Changes

We reserve the right to amend this Privacy Notice at any time. We will update our Privacy Notice with a new effective date stated at the beginning of it. Our processing of your Personal Data will be governed by the practices set out in that new version of the Privacy Notice from its effective date onwards.

Rights provided to you under GDPR

In case you are accessing the website from within the European Economic Area, we are committed to providing you with the following additional rights where you can exercise:

Rights under GDPR How we facilitate your rights
Right to be informed

We aid this right to you through our Privacy Notice

Our Privacy Notice communicates how we handle your Personal Data collected through our website. For any further information, feel free to contact us

Right of access You can contact us to get access to your Personal Data along with information regarding its purpose, disclosure, categories of Personal Data, storage period, source of collection of Personal Data, confirmation whether or not they are being processed
Right to rectification You can call our support contact number available on our website to get the information corrected
Right to erasure You can contact us to get your Personal Data deleted or erased
Right to restriction of processing You can contact us and request restriction of further processing of the personal data provided to us for recruitment purposes
Right to data portability You can contact us to get your Personal Data in a structured, machine-readable format and if you want, can have it transmitted to another organisation
Right to object

The information provided by you can be used for direct marketing purposes. You can choose to stop receiving them at any time by contacting us or choosing Unsubscribe option in emails sent to you.

Right not to be subject to Automated individual decision-making, including profiling We do not process your Personal Data for automated decision making including profiling
Right to lodge a complaint with the Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of an alleged infringement of the General Data Protection Regulation

For the purposes of the UK, the supervisory authority is the Information Commissioner’s Office (ICO), the contact details of which are available at: https://ico.org.uk/global/contact-us/

We will verify your identity when you exercise these rights. For exercising your rights and getting information about any limitations which apply on them, you can reach out to us at the contact details given below.

Contact Us

For any further queries and complaints related to privacy, you could reach us at:

Name of Person: Krishnamurthy

Contact No.:

USA : 1-800-916-5925 (Toll Free)

UK : 0 800-088-5452 (Toll Free)

India : +91 (44) 4231 6368

Contact Email ID: krishnamurthy@taurusquest.com

TaurusQuest Global Services Private Limited 

Level 2, Hallmark towers

550 TTK Road Alwarpet

Chennai 600018, India.


Your queries will be addressed within one month of receipt of such requests. In case of any delay in addressing such requests, the delay will be communicated to you within a month of receipt of request.