Frequently Asked Questions
Why Outsource

Outsource for the right reason: higher quality.

Outsourcing engagements tend to succeed if:

• The prime purpose is to achieve superior quality and
• The engagement is seen as collaborative and not a buyer/vendor relationship.

All successful outsourcing engagements provide cost savings.  However, outsourcing engagements that are driven by lower costs alone tend to fail

Benefits of outsourcing

• High quality and “fit-for-purpose” business processes
• Sustainable competitive advantage in the market place
• Release of Management time to focus on core business
• Quicker turnaround time due to time differences and process improvements
• Cos savings by at least 50%t
• Securing remaining jobs

Small and midsize enterprises

If you are a midsize enterprise, it is not easy to outsource for multiple reasons.

• You may not have the headcount that would make it worth your while ;
• You may be concerned about upfront investment.
• Your enterprise may be too small or too new to have structured processes that facilitate outsourcing.

Should you wait until you reach a certain size, in the meantime your competitors are acquiring competitive advantage by outsourcing?

We specialize in dealing with small and medium enterprises. Our model focuses on quick realization of benefits and low upfront investment. Contact us to find out more. We are very happy to have exploratory talks with you.

Choosing the right partner

How to outsource successfully? Look for a vendor who:

• Has a track record and credentials in serving clients your size
• Focuses on creating value for you; in addition to higher quality and lower costs
• Has the ability to grow with you to meet your requirements
• Is financially stable; has no known threat of discontinuity due to poor financials
• Is a fair employer and  vendor with a world class code of conduct
• Adheres to world class safety/confidentiality practices
• Has a plan for disengagement without disruption
• Is visionary and relentless to stay ahead of the game  constantly seeking out new technologies for better and better service