Policy Administration
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"TaurusQuest is an excellent partner for us. Rather than acting like a external function, they have become intimate with our business and have helped our accounting and financial functions operate more efficiently than ever before."

CEO of an Interior décor business in Atlanta

We understand insurance business; especially that of small and midsize enterprises; especially property and casualty insurance.

We ensure our client’s end customers are delighted (by being able to sleep better) because their policies are monitored for timely renewal; the policy contracts are exactly as expected and the cost of insurance is as low as the market would permit.  We work with your risk management experts and with your systems and provide back office support to ensure your business enjoys competitive advantage through high quality customer service.  Lower cost is just an incidental advantage.

The services we offer include:

  • Monitoring expiry of policies and sending out reminders for renewals
  • Working with Risk experts in crystallizing existing and desired covers, exclusions etc; assembling quotes from several/relevant insurance providers; deciding on recommendation to customer
  • Securing customer consent on renewal
  • Securing confirmation of cover from insurance provider; review of cover to ensure coverage is exactly as required by customer
  • Advising customer of commencement of cover
  • Monitoring Receipt/transmission of insurance premium
  • Monitoring and follow up for receipt of insurance policy
  • Review of insurance policy to ensure coverage is exactly as desired
  • Monitoring transmission of insurance policy to customer
  • Preparing invoice on customer for premium and charges
  • Payment to insurance provider of insurance premium

It is easy to start using us without any significant upfront investment.   All you need to do is to acquire a firewall (if you do not have one) so that we can have a safe/protected access to your system from our delivery center.  You need to provide us access to your order systems.  We would take care of the rest. 

We are happy to provide you:
  • Dedicated professionals on a full time basis (starting from a fraction of an insurance executive to as many as you want) and charge you a “time based price” or
  • Service on a “full responsibility” basis and charge you a “call/transaction based price”